Mission & Policy

Policy & Guidance

Core Army ADR references for practitioners, supervisors, attorneys, and program managers.

Download Army Mediation Handbook Open SA Policy Memo

Key Documents

Core Guidance

01

Army Mediation Handbook

A practical guide for using mediation to resolve workplace disputes.

Open handbook

02

Army ADR Policy in Contract Disputes

AFARS guidance implementing Army ADR policy in contract claims beginning at the contracting officer level.

Open policy

03

Basic ADR Program Brief

A concise overview of ADR, major authorities, Army policy, and program goals.

Open brief

04

ADR Spectrum

A visual overview of ADR and its place in the broader conflict-resolution spectrum.

Open spectrum

How to Use

Start With the Dispute, Then Select the Process

  • Confirm suitability

    Consider whether the dispute involves issues appropriate for informal, collaborative resolution.

    Acquisition guidance

  • Identify the forum

    Match workplace, acquisition, environmental, or other requirements before selecting a neutral process.

    Program overview

  • Get support

    The ADR Program Office can help select procedures and locate third-party neutral support.

    Request support