Labor-management relations
Collective-bargaining disputes include negotiated grievances, unfair-labor-practice allegations, negotiability issues, and bargaining impasses.
Workplace
Workplace ADR
Collaborative techniques for disputes involving Army civilian employees, former employees, applicants, management, and labor organizations.
Workplace Disputes
Flexible Solutions for Workplace Problems
Workplace disputes include EEO complaints, employee grievances, adverse actions and appeals, and union-management disputes.
ADR techniques are particularly effective for problems common to workplace disputes: lack of communication, dysfunctional working relationships, and poor management practices.
Because ADR does not require a finding or admission of legal liability, it is more flexible than traditional adjudication in fashioning solutions.
EEO Complaints
ADR at Informal & Formal Stages
Federal agencies must make ADR available as an option for resolving EEO complaints at both the informal pre-complaint and formal complaint stages.
At the pre-complaint stage, parties may add non-EEO claims to resolve all contested issues at once and provide an economical global solution.
Mediation and facilitation treat the dispute as a problem for employee and management to solve together, reducing tension and refocusing attention on the mission.
Non-EEO Workplace Disputes
Labor-Management & Employee Relations
Management-employee relations
These disputes include appealable adverse personnel actions, administrative grievances by non-represented employees, and other workplace conflicts.
Local options
Parties may use joint review teams, mediation steps in negotiated grievance procedures, or peer-review panels before disputes reach outside tribunals.